Meet the Team
Our skilled team of professionals is the backbone of Technical Services of Hawaii. We are a purpose driven team that is in this business because we believe in providing outstanding support to vital life science and educational institutions.
Our customers provide essential research and materials that save lives, and the equipment we service supports their work. Failure is not an option. The team's ideas help shape the direction of our business as it continues to develop, and with over 25 years directly in the Lab Testing Industry, we have the certifications, knowledge and skill to get every job done right to your satisfaction.
Ramir Milay, CEO
Ramir is the Chief Executive Officer of Technical Services of Hawaii, an exclusive service partner for Millipore-Sigma water systems and Micro Precision Calibration.
Ramir has over 20 years of experience in the lab equipment and lab water environment, completing sophisticated equipment installations as well as maintenance of instrumentation for some of the world’s largest biotech, healthcare, research, and university institutions.
Katie Souvannavong, CFO
Katie Souvannavong, serves as the Chief Financial Officer of Technical Services of Hawaii.
Katie holds a Bachelor of Science in Business Administration and a Master of Science in Accountancy from Cal State University East Bay, providing her with the expertise and proficiency required to excel.
With a prior public accounting, bookkeeping, tax, and team management background, Katie has elevated our team's operations to new heights, demonstrating a strong focus on fiscal responsibility and growth.
We are fortunate to have her leading our team.
Jay Menez, COO
Jay Menez is the Chief Operating Officer of Technical Services of Hawaii.
For over 30 years, Jay has been guiding and growing exceptional businesses. His consulting work—which applies proven business frameworks to small and medium-sized enterprises—consistently delivers outsized value to his clients.
During his 12-year tenure as a Wall Street investment banker, Jay held senior leadership positions from Executive VP to Managing Director. His oversight of vital operational divisions and leadership in numerous public and private equity transactions across various industries demonstrate his competence and versatility.
Jay’s best-selling book, Spark, inspired the show Hollywood Real®, where he’s interviewed hundreds of celebrity entertainers and sports figures in candidly revealing conversations about their success.
Jay’s influence extends to major media outlets such as ABC, CBS, NBC, FOX, and prominent online platforms. His financial news commentary, which appears in The Wall Street Journal, Investors Business Daily, The IPO Reporter, and The Voice of Wall Street, garnered significant attention for its timeliness.
Jay is a popular podcast guest and speaker at business and new media events. His actionable knowledge on various topics—from financial and marketing strategies to the future of digital media and money—captivates global audiences.
Jay brings an outstanding educational foundation to his role with a Bachelor of Science in Business Administration and Finance from Virginia Tech and a law school education from the University of Richmond.
With his depth of experience and strategic insight, Jay is instrumental in helping the company expand its strategic partnerships and achieve its operational goal of delivering industry-leading mission-critical services.